faq

Age Limitations & Requirements for Entry

Our events vary from 18+ to 21+, please view our calendar along with event details before you arrive. A valid US Issued ID/Driver’s License is required for entry, or a valid passport. International IDs cannot be accepted. Temporary IDs cannot be accepted.

Switch is open Thursday: 6:00pm – 12:00am
Friday & Saturday: 6:00 pm – 2:00 am
Sunday – Wednesday: Closed

Our dress code is smart casual. We do not allow open-toed footwear or steel toe boots for the safety or our guests. Also is not allowed Loose fitting (sweatpants, large sweatshirts, etc.). Small backpacks, fanny packs, and purses are allowed, and all bags are subject to a thorough search.

Cover charges vary from event to event, please check the calendar or our social media!

Cover charges can be paid Via Cash/Card/ApplePay/CashApp at the door

Certain Nights we may have special events and tickets can be purchased from DICE.FM (Ticket Provider)

All Tickets are final sale and cannot be exchanged or refunded. For any issues or questions regarding tickets, please contact: t[email protected]

Switch offers private tables coupled with VIP Treatment. Table service pricing varies nightly and entails Table Fees, Bottle Service Minimum, along with Service Charge/Local Taxes. Our VIP Service team can recommend the best experience for you, for any occasion!

Table Service can be requested by purchasing the Table Fee directly from the event. Upon your arrival the hostess will require a Credit Card along with a Valid ID and seat you in your private section. All VIP Tables include 6 entry tickets along with your dedicated cocktail server.

Food can be purchased at any time from a server or bartender. Menus are available on print or digital format at the Venue. We also provide a full service bar along with Sodas, Mocktails and Frozen Drinks.

We have a DJ Booth and tech specs can be supplied by emailing [email protected]. If you are interested djing at our venue please email [email protected].

Our dedicated event sales team is ready to help you book your special event at Ember. We can provide full-service event production and catering services for your next event. Please fill out the following form and a representative will contact you back with details along with a tour of the space.

Please email [email protected] for Lost & Found

We provide coat check during the winter season for $5.00 cash.

Multiple Parking lots and Street Parking is available around the Venue. Click Here to See the Map

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Location

13 West Broad Street
Richmond, VA 23220
(804) 294-2067
[email protected]

Hours

Thursday: 6:00pm – 12:00am
Friday & Saturday: 6:00 pm – 2:00 am
Sunday - Wednesday: Closed

Switch FAQ if you have any questions